What is personal data?
We keep information about you.
This could be your name, your address and your age.
The law protects it.
Kettonby staff must keep it private and safe.
What do we collect?
We collect personal details.
This includes your name, address and date of birth.
We also collect things anyone working with you needs to know.
This could be how you like to communicate.
It could be any medical and health conditions.
We only keep what we need.
How do we use it?
We use it to understand you.
We use it to support you in the best way we can.
We use it to arrange services that meet your care and support needs.
When do we share it?
We keep your information private.
We only share it when we need to.
Some support comes from people outside the service.
We will tell you what we need to share and why.
Where do we store it?
We store it safely.
It is in files in our offices and on our computers.
How long do we keep it?
We keep it for no longer than we need to.
We follow what the law says.
Your rights
You can ask:
- to see the information we hold about you
- us to correct information we hold about you
- us to delete information we hold about you
- us not to use it, or to use it less
- for it to be shared with someone else
You can see the information we have about you and how we support you.
You can ask us to change it.
Questions?
Talk to a member of staff or the Manager.
Or call us on +44 1536 312820.
Talk to us
Call, message or write. We are glad to answer questions from families, professionals and the people we support.