Your information
How we use and store your information
An easy guide to looking after your personal information.
The basics
What you should know
What is personal data?
We keep and store information about you, such as your name, your address and your age. The law protects it, so Kettonby staff must keep it private and safe.
What do we collect?
Personal details like your name, address and date of birth, and things anyone working with you needs to know, such as how you like to communicate or any medical and health conditions. We only hold what we need.
How do we use it?
We need it to understand you and support you in the best way possible, and to arrange services that meet your care and support needs.
When do we share it?
We keep your information private and only share it when we need to. Some support comes from people outside the service, so we tell you what we need to share and why.
Where do we store it?
Securely, in files in our offices and on our computers.
How long do we keep it?
No longer than is needed, in keeping with what the law says.
Your legal rights
You can ask
To see the information we hold about you
Us to correct information we hold about you
Us to delete information we hold about you
Us not to use it, or to limit how we use it
For it to be shared with someone else
See it, or change it
You can see the information we have about you and how we support you, and ask for changes.
This website
Using our website?
Our privacy notice and cookie information explain how we handle information from visitors to this website.
Questions about your information: +44 1536 312820.
Easy Read
Read this in Easy Read
Simple words and pictures. Our guides on staying safe, complaints and your information are written in Easy Read.