Safeguarding
Everyone has the right to be safe
Safeguarding is how we help to protect people from abuse and neglect. We think everyone should live their life feeling safe, respected and treated well, and listened to.
In an emergency, call 999
To report a crime, call 101.
You can also tell staff at Kettonby, or the Manager.
Remember
Abuse is never your fault
Always wrong
Abuse is always wrong.
Not your fault
Abuse is not your fault.
Should be reported
Abuse should be reported.
You can say no
You can say no to things you do not want to do.
What is abuse?
Abuse is when someone does or says things that frighten you or cause you harm.
What is neglect?
Neglect is when you are not being looked after properly and your care and support needs are not being met.
Types of abuse
How might people be abused?
Sexual abuse
Someone touches your body or private parts without your permission, or makes you touch them in a way you do not want.
Physical abuse
Someone hits, slaps, pushes or kicks you.
Financial abuse
Someone takes your money or other things that belong to you.
Psychological abuse
Someone is unkind to you, threatens you, swears at you, calls you names or ignores you.
Cyber bullying
People use social media, emails, texts and messages to threaten and upset you.
Domestic abuse
Physical, sexual, financial or psychological abuse by your partner or a family member.
Modern slavery
Abuse or threats to make you work for nothing or very little.
Discrimination
Someone bullies or hurts you because of your religion, disability, age, sexual preference, skin or hair colour, or where you come from.
Organisational abuse
Staff in places such as hospitals, support services or the police treat you badly, neglect you or give a bad service.
Neglect
You are not kept warm, given enough food or your medication.
Self-neglect
You are not taking care of yourself properly.
Who might be abused?
It can happen to anyone, but more often to:
- Older people
- People with a visual or hearing impairment
- People with a physical disability
- People with a learning disability
- People with a long-term illness or condition
- People with a mental health problem
Who might abuse you?
Anyone could abuse someone. It could be:
- Someone in your family
- Neighbours
- Volunteers
- Support Workers
- Strangers
- Friends
- Staff and other professionals
Where can abuse happen?
It could happen:
- At home
- In hospital
- At a day centre
- At work
- In the community
Who to tell
Tell someone you trust
If you have been abused, are being abused or know someone who is, tell someone you trust. This could be:
- A family member
- A friend
- A police officer
- A doctor or nurse
- A council worker, social worker or support worker
- Anyone who helps you at Kettonby Care Ltd
Safeguarding contact
Clare Jones, Registered Manager
+44 1536 312820
clare.jones@kettonbycare.com
9 Kettonby Gardens, Headlands, Kettering NN15 6BT
Reviewed every year
This guide was last reviewed on 15 September 2026.
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