What is safeguarding?
Safeguarding means keeping people safe.
Everyone has the right to be safe.
Everyone should be treated well and listened to.
In an emergency
Call 999.
To report a crime, call 101.
You can also tell a member of staff or the Manager.
Remember
Abuse is always wrong.
Abuse is not your fault.
Abuse should be told to someone.
You can say no to things you do not want to do.
What is abuse?
Abuse is when someone does or says things that frighten you or cause harm.
What is neglect?
Neglect is when you are not being looked after properly.
Your care and support needs are not being met.
Types of abuse
Sexual abuse is when someone touches your body or private parts without your permission, or makes you touch them in a way you do not want.
Physical abuse is when someone hits, slaps, pushes or kicks you.
Financial abuse is when someone takes your money or other things that belong to you.
Psychological abuse is when someone is unkind to you, threatens you, swears at you, calls you names or ignores you.
Cyber bullying is when people use social media, emails, texts and messages to threaten and upset you.
Domestic abuse is abuse by your partner or a family member. It can be physical, sexual, financial or psychological.
Modern slavery is abuse or threats to make you work for nothing or very little.
Discrimination is when someone bullies or hurts you because of your religion, disability, age, sexual preference, skin or hair colour, or where you come from.
Organisational abuse is when staff in places such as hospitals, support services or the police treat you badly, neglect you or give a bad service.
Neglect is when you are not kept warm, or not given enough food or your medication.
Self-neglect is when you are not taking care of yourself properly.
Who can be abused?
It can happen to anyone.
It happens more often to:
- older people
- people with a visual or hearing impairment
- people with a physical disability
- people with a learning disability
- people with a long-term illness or condition
- people with a mental health problem
Who might abuse you?
Anyone could abuse someone.
It could be:
- someone in your family
- neighbours
- volunteers
- Support Workers
- strangers
- friends
- staff and other professionals
Where can abuse happen?
It could happen:
- at home
- in hospital
- at a day centre
- at work
- in the community
Who should you tell?
If you have been abused, tell someone you trust.
If you are being abused, tell someone you trust.
If you know someone who is being abused, tell someone you trust.
This could be:
- a family member
- a friend
- a police officer
- a doctor or nurse
- a council worker, social worker or support worker
- anyone who helps you at Kettonby Care Ltd
Our safeguarding contact
Clare Jones, Registered Manager
Phone: +44 1536 312820
Email: clare.jones@kettonbycare.com
This guide was last checked on 15 September 2026.
Talk to us
Call, message or write. We are glad to answer questions from families, professionals and the people we support.